In today’s highly competitive business environment, many companies and websites make use of conversational AI solutions to provide effective, personalized services to their customers.
In fact, the global conversational AI market is predicted to grow to US$15.7 billion by 2024 (with a 30.2 percent compound annual growth rate). The market is growing due to the rising demand for AI-powered customer support services, which are available 24/7, 365 days of the year, and provide instant and personalized services in the appropriate language. This is where Conversational AI takes center stage, delivering human-like conversations over any channel, in any language. Conversational AI provides significant returns on investment (ROI) for companies who adopt the technologies, increasing profitability and also the competitive edge.
Join us in Group Futurista’s webinar on the Future of Chatbots and Conversational AI and listen to our Chief Evangelist, James Whitakker, as he discusses “When the Machines Talk Back: The Future of Conversational AI”.