Voice is transforming the way businesses interact with customers and win their loyalty. From converting ecommerce browsers to buyers and resolving customer issues, to creating innovative and personalized experiences, a high-performing voice assistant is more than a gimmick; it’s an invaluable tool for delivering results and gaining competitive edge.
However, if it’s not trained right, the outcome can risk frustrating rather than delighting customers. So how do you train a voice assistant to deliver the right experience?
In this comprehensive guide, you’ll learn:
- Key considerations when planning and design a voice assistant model
- The challenges of getting the right type of data – and why it’s so important
- How a well-trained voice assistant can bring added value to your business