The challenge

For this project, Mastercard’s R&D Labs needed unique, multi-lingual text data that covered 20 designated payment scenarios in both English and Spanish, and they needed it fast.

Obtaining comprehensive data under highly specific parameters is a multi-step process that can prove time-consuming without experts involved. We worked side-by-side with Mastercard to ensure maximum efficiency and quality at every stage, from assisting with scenario development, to drafting a comprehensive set prompts, to collecting, validating and annotating all collected text.

Start to finish, this entire process needed to be completed in less than three weeks.