Defined Crowd

Call Center World | Berlin

March 2, 2020 - March 4, 2020

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Call Center World | Berlin

March 2, 2020 - March 4, 2020

Exploring AI’s Impact On Customer Service At CCW 2020

CCW is a tradeshow and conference in Berlin that focuses on the potential of AI to transform the way companies interact with their customers. The conference, held from the 2–4 March, will explore AI technologies, Chatbots as a driving force, smart data as the key to customer satisfaction, Bot-controlled answers, and digital customer service.

DefinedCrowd is proud to be both exhibiting and presenting at this exciting event. Visit us at booth D30/E37 in Hall 2, and watch as we participate in a “Pitch Battle” against nine other startups in the Future Camp. In this battle, we’ll be introducing ourselves and “pitching” our services to CCW visitors. Future Camp is the area in which future trends are identified and discussed.

We’re also proud to present at CCW 2020. This year, we’ll be discussing why rigorous training data is key to successful AI systems and applications. It’s bound to be an exciting three days, as the best minds in the industry converge to innovate and create technologies that will take customer communication to previously unimagined levels. This is the future of business, and we’re excited to be involved!


March 2, 2020
March 4, 2020


Berlin, Germany